Scrybe Streaming User Agreement

1. Agreement and eligibility

1.1 Acceptance

By creating an account, accessing the services, purchasing a product, or uploading content, you agree to this User Agreement and acknowledge our Privacy Policy. If you represent a company, label, or other organization, you represent that you have authority to bind it. If you do not agree, do not use the services.

1.2 Age

You must be at least 18 years old to create an account or use Scrybe, unless Scrybe expressly offers a feature to younger users under separate terms and appropriate controls. Do not create an account for someone who is ineligible.

1.3 Additional terms

A separately signed agreement controls the subject it expressly covers. Scrybe may present additional terms for a creator program, contest, promotional offer, live event, video distribution, or merchandise sale. Those terms apply only if made available to you before you participate or purchase. This agreement does not incorporate unpublished policies. The Privacy Policy describes personal-data practices and is available at https://scrybestreaming.com/privacy-policy.

1.4 Changes

We may revise this agreement as the services develop. We will post the new version and its effective date and give additional notice when a change materially affects your rights or recurring payments, as required by law. Changes do not retroactively grant Scrybe new rights to use previously uploaded content for AI training. Your continued use after an effective change signifies acceptance where permitted by law; if you do not accept, stop using the affected services and close your account.

2. The service and accounts

2.1 Services

Scrybe lets eligible users discover and stream music, podcasts and other creator content, subscribe to content, communicate with creators, and use features made available in the app. Current and future offerings may include audiobooks, creator dashboards, playlists, analytics, recommendations, digital products, ticketing, livestreams, advertising, loyalty programs, and connected-device applications. Separately branded services such as Artist Strategy or CrowdRev are covered only where their own checkout or signup expressly identifies this agreement as applicable. Creator tools may permit uploads, catalog management and earnings. If launched, ScrybeTV may offer short-form or long-form video, live or recorded programming, channels, and related community features; Scrybe may also offer physical merchandise. Features and availability vary by location, device, account, rights, and release stage.

2.2 Accounts

Provide accurate and current information, protect your credentials, and notify us promptly of suspected unauthorized access or transactions. You are responsible for activity through your account to the extent permitted by law; this does not excuse a security failure for which Scrybe is legally responsible. Do not sell, rent or transfer an account, evade a suspension using another account, or operate an account for an organization without authority. Approved representatives may manage an organization account. Accounts and usernames are licenses to use the service, not transferable property. We may change a username that impersonates another person, misleads users or infringes rights. We may close an account after prolonged inactivity with advance notice where practical, subject to applicable law and the account-deletion commitments below.

2.3 Verification and payouts

We may verify your email or request information reasonably needed to address fraud or misuse. Creators who receive payouts complete identity and tax onboarding with our payment processor, Stripe, under its applicable terms. Scrybe does not routinely perform selfie or government-ID checks merely to register an account. If those practices change, we will provide appropriate notice before using them.

2.4 Service communications

We send necessary account, security, legal, transaction, subscription and purchase notices. If we offer marketing email, we will provide the applicable consent and opt-out controls. Opting out of marketing does not stop essential service messages.

3. Subscriptions, credits and digital payments

3.1 Creator subscriptions

Creators may offer free content or paid access to an artist, album, track, podcast or other item. The purchase screen identifies the item, price, billing period, and material access conditions before you confirm. A subscription gives personal access while it remains active and the content remains available; it does not transfer ownership or a permanent copy.

3.2 Monthly renewal

A paid creator subscription renews monthly only when the checkout screen clearly says it will renew and you authorize the charge. The checkout and confirmation identify whether renewal is billed through Scrybe credits or directly through Apple or Google. For a credit-billed subscription, you authorize deduction of the displayed price from your available credits when you subscribe and at the start of each monthly renewal period. Store-billed subscriptions renew and charge through the applicable store under its checkout terms. We send the confirmations and reminders required for Scrybe-billed subscriptions; store billing notices are handled by the store unless Scrybe expressly offers an additional notice. If a credit balance is insufficient at renewal, access ends at the conclusion of the paid period unless the checkout terms clearly describe another outcome.

3.3 Cancellation

You can manage or cancel subscriptions on your device or through the applicable Apple App Store or Google Play subscription settings when the subscription is billed by a store. A credit-billed artist subscription can be stopped in the Scrybe app by opening the applicable artist, album or track and selecting Unscrybe, or by using another cancellation control presented with that subscription. The subscription screen and purchase confirmation must identify which method applies. Cancel before the next renewal to prevent another charge. Access ordinarily continues through the current paid period. Deleting a Scrybe account does not itself cancel an Apple or Google subscription. We will provide any additional cancellation method required by applicable law.

3.4 Price changes

We disclose a creator’s proposed price increase before it applies. Under the current credit-billed creator subscription flow, an increase stops automatic renewal at the old price; you must actively subscribe at the new price to continue. A different billing flow will present its own renewal and consent terms before purchase.

3.5 Credits and store charges

Scrybe credits are an in-service payment balance displayed in U.S. dollars for eligible digital purchases such as creator subscriptions and tips. Credits do not expire while the account remains open. They are not a bank account and generally cannot be exchanged for cash or transferred, except where law requires. Credit packs are purchased through Apple or Google. The store sets or processes applicable taxes and charges, and store proceeds may reflect store fees. The purchase screen shows both the purchase price and the net credit amount that will be added to your wallet after any applicable store fees and taxes reflected in that offer. The displayed net credit amount is the amount you receive; it does not change after you confirm the purchase. The purchase price and wallet credit amount may differ. Apple and Google may change their fees or tax handling under their own terms, and Scrybe may update future offers to reflect those changes; each offer will display its current price and net credit amount before you buy. For details of store charges, consult the applicable store terms and receipt. Store refunds are governed by the applicable store and law. A refunded or reversed purchase may result in associated credits being removed; if already spent, Scrybe may recover the corresponding balance in a manner permitted by law. When you voluntarily delete your account, unused purchased credits are not refunded and the balance is closed, except where applicable law requires a refund, redemption or another outcome. We show this consequence on the account-deletion screen before you confirm.

3.6 Tips and Fan Mail

Tips are voluntary payments to support a creator. They do not purchase a reply, special access, or any other benefit unless explicitly stated at checkout. Fan Mail and related messages must follow the conduct rules. The recipient may see the sender’s display name, profile photo and social handles entered on the sender’s profile. Tips generally are final, subject to law, payment reversals, fraud review, or a specific offer’s terms.

3.7 Refunds and disputes

When a creator closes their account or removes subscribed content during the current paid period, Scrybe returns the eligible current-period charge as Scrybe credits. Purchases billed by Apple or Google must be requested through the applicable store unless the law requires another route. Other subscription charges, Fan Mail purchases and tips are generally final after purchase, subject to applicable consumer rights and any express offer-specific refund terms. Contact info@scrybestreaming.com about billing errors or an expected credit refund. You retain the right to dispute an unauthorized transaction with your store or payment provider. We may investigate chargebacks, reverse benefits funded by a refunded purchase and restrict further purchases where fraud is reasonably suspected.

3.8 Records and taxes

We maintain transaction records and provide required purchase confirmations. We provide purchase records and receipts through the applicable store and any receipt features available in the app. Prices may exclude taxes displayed at checkout. Creators are responsible for their own tax obligations, subject to applicable withholding and reporting.

3.9 Creator earnings

The creator dashboard may display estimated amounts subject to reversals, refunds, fraud adjustments, processor fees, and the applicable creator agreement or payout terms. The payment screen or creator agreement must state Scrybe’s actual share, payout threshold, payout timing and any deductions. Scrybe may withhold disputed or apparently fraudulent amounts while reviewing them, with notice and an opportunity to contest where appropriate. We do not promise a specific subscriber count or income.

4. ScrybeTV and video

4.1 Video services

If ScrybeTV launches, this agreement covers viewing, posting, streaming and interacting with video on Scrybe-operated services. The launch interface or a published video program agreement will identify which accounts may upload, whether content is live or recorded, who may view it, any fees or revenue share, and any geographic or time limits. References to ScrybeTV here do not announce its availability or promise monetization.

4.2 Rights and clearances

Anyone who submits video must have all rights and permissions needed for footage, music, compositions, performances, artwork, logos and people appearing in it, including rights for synchronization, recording, public performance, distribution and publicity where applicable. Ownership of an audio track alone may not authorize its use in video or live programming. Scrybe may require additional clearances, limit availability, mute content or remove it when rights are uncertain.

4.3 Live programming

If live streaming is offered, streams may be delayed, moderated, interrupted or removed for safety, rights or technical reasons. A creator is responsible for securing permission from participants and for complying with applicable rules concerning recording, advertising and paid endorsements. Any paid live event must disclose its price, access window and refund conditions at checkout.

4.4 Viewing

Unless the offer explicitly permits it, video access is personal and noncommercial. Do not record, redistribute, restream, bypass geographic or access restrictions, or use ScrybeTV content in another service. Availability may change when a license expires, a creator removes content or a rights holder makes a valid claim.

5. Merchandise and physical goods

5.1 When merchandise is offered

The product page and checkout identify the seller of record, item, size or variant, total price, shipping charges, estimated delivery or stated shipping time, taxes, shipping destinations, and any purchase limits. A creator may sell as an independent seller or Scrybe may sell directly; the product page must identify which applies. Credits apply to merchandise only if checkout expressly allows them. A music subscription does not include merchandise unless an offer expressly says so.

5.2 Orders and fulfillment

An order confirmation acknowledges receipt, but an order may be cancelled if stock is unavailable, payment fails, the price was clearly erroneous, or fraud is reasonably suspected. We or the identified seller will notify you and refund any payment collected for a cancelled order. If shipment cannot occur within the stated time, the seller will offer the notice, choice and refund required by applicable law. Delivery estimates may change because of carrier or customs delays; we will communicate material delays.

5.3 Returns and defects

Before checkout, the applicable product page or linked return terms will state the return window, item condition, exclusions for custom or limited items, return-shipping responsibility, and how to request a return. Nothing in a posted policy limits rights to a remedy for defective, misdescribed or undelivered goods under applicable law. Merchandise prices, refunds and taxes are separate from creator subscriptions and digital credits unless expressly stated.

5.4 Seller obligations

When a creator is identified as the seller, that creator is responsible for product descriptions, inventory, fulfillment, returns, taxes and required product safety compliance under their seller agreement. Scrybe may facilitate checkout, support or shipping tools, but the allocation of responsibility must be shown clearly before purchase. Additional marketplace rules will be presented to creators before sales begin.

6. Content, ownership and permissions

6.1 Your ownership

You retain ownership of content you lawfully upload, including music, podcasts, artwork, messages, Sessions and video. You represent that you have the rights needed to upload and authorize its use on Scrybe and that it does not violate another person’s rights. Do not submit content subject to conflicting exclusive distribution restrictions.

6.2 Service license

To operate and promote content you choose to make available, you grant Scrybe a worldwide, nonexclusive, royalty-free license during the time it is available on the service to host, store, reproduce, transcode, stream, display, distribute, create technical previews and thumbnails, and use reasonable excerpts and associated names and artwork to present and promote that content and the Scrybe service. This includes use through Scrybe-operated apps, websites and, if enabled for that content, ScrybeTV. We may authorize service providers to perform these functions for us. Any separate paid ad campaign, third-party syndication, exclusive rights grant, merchandise reproduction, or broader promotional use requires your separate authorization or an applicable creator agreement. Your license ends after removal and a reasonable technical wind-down, subject to rights already granted for lawful promotions, backup retention, dispute preservation and other legal obligations; it does not override the account-deletion commitments below.

6.3 Creator representations

Creators are responsible for relevant performers, writers, publishers, producers, labels and collaborators; for required music, video and image rights; and for accurately supplying credits and metadata. Scrybe may request proof and remove or restrict disputed content while investigating.

6.4 Feedback and Scrybe rights

Scrybe owns its software, branding and service design. We grant you a limited, revocable, nontransferable right to use the service under this agreement. You may send suggestions; we may use them without an obligation to pay you. This does not transfer ownership of your uploaded content.

6.5 Automated tools

Lyric transcription is optional. When a creator chooses to use it, the uploaded audio may be processed by OpenAI’s speech-to-text service to generate lyrics that the creator may edit. Scrybe also uses automated activity signals to identify possible abuse for human review. Scrybe does not use user-submitted content to train its own generative AI models. Any future material change in AI processing, especially model training or new third-party disclosure, requires appropriate notice and a separate permission where required. The Privacy Policy explains relevant service providers and data handling.

7. Community, reporting and safety

7.1 Conduct

Do not upload or distribute unlawful, infringing, defamatory, deceptive, harassing, threatening, exploitative or sexually abusive material; material that endangers minors, discloses private information unlawfully, incites violence, facilitates trafficking or terrorism, or contains malicious code. Do not impersonate others; create accounts to evade enforcement; manipulate streams, reviews, votes, rankings, recommendations, engagement, tips or subscriptions; use stolen payment methods or engage in refund abuse; scrape, reverse engineer or bypass security in violation of law; or disrupt the service. Paid placements and sponsored creator content must be clearly identified. Scrybe labels its paid placements Promoted when offered. Reasonable criticism and disagreement are allowed; targeted harassment is not.

7.2 Reporting and response

On an artist or song page, select Report to send a report into Scrybe’s monitored admin dashboard. You may also email copyright complaints to DMCA@scrybestreaming.com. Reports of unsafe or unlawful content can be sent through available in-app report controls or to techissues@scrybestreaming.com. Scrybe often reviews urgent reports within minutes, but response time depends on the content, information supplied and applicable law. We remove or disable content when required by law or warranted under these rules; an ordinary report is not a promise of automatic removal. We may suspend accounts and report apparent child sexual abuse material to the appropriate authorities as required by law. Material may be preserved where legally required. Knowingly false or malicious reports may result in enforcement.

7.3 Nonconsensual intimate imagery

A person depicted in an intimate image or video shared without consent may request removal without a Scrybe account. You may use the in-app Report control where available or the public reporting page at https://scrybestreaming.com/report. You may also email techissues@scrybestreaming.com without signing in. Include your name and contact information, a link to or description of the material, a statement that the depiction was shared without your consent, and your electronic signature. We review valid requests promptly and remove covered material and known identical copies within 48 hours as required by law.

7.4 Copyright notices

Copyright complaints may be sent by selecting Report on the relevant artist or song, or by emailing DMCA@scrybestreaming.com. To submit a formal DMCA notice or counter-notice, contact Scrybe’s designated copyright contact: Torrence Burnett, Head of Legal for Scrybe Streaming, 21227 E Swan Dr., Queen Creek, AZ 85142; telephone: (480) 712-6747; email: DMCA@scrybestreaming.com. Include your signature, identification of the copyrighted work, identification and location of the allegedly infringing content, your contact information, a good-faith statement concerning lack of authorization, and a statement under penalty of perjury about accuracy and authority. Affected uploaders may submit a compliant counter-notice to the same agent. We may remove material and terminate repeat infringers in appropriate circumstances. An ordinary in-app report is useful for alerting us but may not satisfy all requirements of a formal statutory DMCA notice.

7.5 Enforcement and appeals

We may warn users; remove or restrict content; adjust manipulated statistics; restrict purchasing, communications or monetization; hold disputed payouts during a reasonable investigation; require proportionate verification; suspend or terminate accounts; or prevent repeated registration for serious violations. Grounds include rights disputes, fraud, payment abuse, fake streams or subscribers, harassment, threats, legal obligations and service integrity. We consider severity, evidence and repeat conduct. Where practicable, we will explain the action and provide a way to request review at DMCA@scrybestreaming.com (attn: Torrence Burnett, Head of Legal). Urgent safety or legal matters may require immediate action. We will not use an automated fraud signal alone as the final basis for suspension or withholding a payout under this process. A decision not to act on one report does not waive enforcement in another case. We may preserve or disclose records in response to valid legal process or to prevent imminent harm as allowed by law.

8. Sessions and visibility

8.1 Sessions

A Session is visible for 24 hours. After expiry, it is no longer available to viewers. Scrybe removes the video, preview images and original upload approximately seven days after expiry, except for legal preservation, reported safety material or necessary records. Captions and aggregate engagement counts may remain in creator records. This schedule may be updated with notice in the Privacy Policy and feature interface if the product changes.

8.2 Creator visibility

When you view, heart or comment on a Session, its creator may see your display name and profile image associated with that interaction. A creator may also see your display name, profile image and social handles you provided when you send Fan Mail or a tip. Creators may see listener-location totals by country and region, including a region with only one listener. In that situation, a creator may be able to infer an individual listener’s region. The Privacy Policy describes the data and available controls.

9. Account closure and retention

9.1 Closing your account

You can request deletion in the app at Profile > Edit Profile > Delete account. Scrybe closes the account and signs out devices immediately. Credit-billed subscriptions stop renewing, but already paid access may continue to the end of the period. Store-billed subscriptions must be cancelled separately with Apple or Google. Label accounts require support assistance because closure affects roster accounts.

9.2 Creator closure

When a creator account closes, its releases, Sessions and events are taken down, and fans with an active subscription to removed content receive the current-period refund described in section 3.7.

9.3 Erasure and exceptions

After a seven-day grace period, Scrybe ordinarily deletes account profile data, listening and activity history, messages, playlists, comments and uploaded files, typically completing the process within eight days of the request. We retain transaction, tax, payout, fraud-prevention, dispute and safety records, and material subject to a legal hold, to the extent required or permitted by law. We remove identifying details where feasible and disclose applicable retention in the Privacy Policy. A deletion request cannot undo an external recipient’s lawful copy or erase records that law requires us to preserve. You cannot reverse an account-deletion request during the grace period.

9.4 Unused credits

When you voluntarily delete your account, any unused Scrybe credits remaining in the account are closed without a refund, except where applicable law requires otherwise. Closing the account does not cancel a subscription billed through Apple or Google; you must cancel it in the relevant store or device settings. We provide these warnings before you confirm deletion.

10. Risk allocation and disputes

10.1 Availability and warranties

We work to keep Scrybe available but cannot guarantee uninterrupted access, compatibility with every device, a particular creator’s continued participation or permanent availability of licensed content. Interruptions may result from maintenance, cyberattacks, network, app-store or payment-processor failures, legal demands and events outside reasonable control. To the extent permitted by law, digital services are provided as available, without implied warranties beyond those expressly made at purchase. We do not guarantee creator earnings, subscribers, tips, merchandise sales or business results. This does not limit nonwaivable consumer rights or warranties for physical goods.

10.2 Liability

To the extent permitted by applicable law, Scrybe is not liable for indirect, incidental, special or consequential loss, lost revenue, lost opportunities or lost data arising from use of the service. To the extent permitted by law, Scrybe’s aggregate liability is limited to the greater of US $100 or the total amount you paid for Scrybe products and services, including payments processed by Apple or Google for Scrybe purchases, during the 12 months before the event giving rise to your claim. Nothing excludes liability that law prohibits us from excluding. Claims involving physical goods remain subject to applicable consumer protection and product liability law.

10.3 Disputes, arbitration and governing law

PLEASE READ THIS SECTION CAREFULLY. Except for the exceptions below, it requires individual arbitration and limits class proceedings. You can opt out as described below. It applies only where applicable law permits these terms.

Informal resolution. Before filing a claim, the party seeking relief will email support@scrybestreaming.com (if you are a user) or the email address associated with your account (if Scrybe is seeking relief), identifying the account, facts and requested remedy. The parties will try to resolve the dispute for 30 days after receipt. Either party may seek urgent court relief where delay would cause immediate harm. A limitations period is paused during the 30-day informal resolution period to the extent permitted by law.

Agreement to arbitrate. If the dispute is not resolved, either party may elect final, binding arbitration of a claim arising from this agreement or the Scrybe services, including a claim about formation, interpretation or termination of this agreement. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. The American Arbitration Association (AAA) will administer it under its Consumer Arbitration Rules in effect when a consumer claim is filed, as modified only by this section. For a dispute with a business user acting in a commercial capacity, the applicable AAA Commercial Arbitration Rules apply, subject to mandatory law. An arbitrator, rather than a judge or jury, decides the merits and may grant the same individual relief available in court under applicable law. A court decides any dispute over the enforceability of the class waiver below; the arbitrator decides other issues of arbitrability unless applicable law requires a court decision.

Where and how. A consumer may choose a documents-only, telephone or video hearing when allowed by the AAA rules; if an in-person hearing is required, it will take place in the county where the consumer resides or another mutually agreed location. A business-user hearing will occur remotely or in Maricopa County, Arizona, as AAA rules and applicable law permit. Each party may be represented by counsel. The arbitrator will issue a reasoned written decision upon either party’s request. Judgment on an award may be entered in a court with jurisdiction.

Fees. For consumer claims, Scrybe will pay AAA administrative and arbitrator fees beyond any consumer filing fee that AAA’s Consumer Rules permit the consumer to pay. If law requires Scrybe to pay that filing fee as well, Scrybe will do so. If the consumer demonstrates that the applicable filing fee would make arbitration prohibitively costly, Scrybe will pay it. Each party otherwise pays its own lawyer fees unless the arbitrator awards fees under a statute or applicable AAA rules. For commercial claims, the applicable AAA rules govern fees unless the parties agree otherwise or law requires a different allocation.

Exceptions. Either party may pursue an eligible individual claim in small claims court instead of arbitration. Either party may seek temporary relief in court to protect intellectual property, confidential information or user safety pending a final resolution. Government agencies may exercise their lawful powers. Claims that cannot lawfully be compelled to arbitration may proceed in court.

Individual proceedings. Except where prohibited by law, the parties bring claims only in their individual capacities, not as a class, collective or representative action. The arbitrator may award relief only to the individual claimant to the extent needed to resolve that claim, unless applicable law requires otherwise. If a court finds this individual-proceedings provision unenforceable for a particular claim or remedy, that claim or remedy proceeds in a court of competent jurisdiction and the remaining claims proceed in arbitration to the extent lawful. Nothing prevents coordinated administration of separate individual cases under AAA’s Mass Arbitration Rules when those rules apply; each claimant retains an individual claim and remedy.

Opt out. You may opt out of this arbitration agreement by emailing support@scrybestreaming.com within 30 days after your first acceptance of an agreement containing this provision. State your full name, the email address associated with your account and “Arbitration Opt Out.” An opt-out applies to both parties and does not affect the rest of this User Agreement. Scrybe will retain a record of timely opt-outs.

If AAA cannot administer. The parties will attempt to agree on another neutral administrator using substantially similar consumer protections. If they cannot agree, a court with jurisdiction may appoint an arbitrator under applicable law. This provision will not be used to impose higher consumer fees or remove statutory remedies.

Governing law and court venue. Arizona law governs this agreement except where federal law or nonwaivable protections of another jurisdiction apply. Where a claim properly proceeds in court and applicable law allows a chosen venue, the state and federal courts in Maricopa County, Arizona have jurisdiction. A consumer may instead use a court in their home jurisdiction when a nonwaivable law permits or requires it. Arbitration does not prevent you from contacting a regulator.

10.4 Indemnification

To the extent permitted by law, you agree to defend and indemnify Scrybe and its affiliates, directors, employees and agents against third-party claims and reasonable costs arising from content you submit, infringement of another person’s rights, your fraud, unlawful conduct or material breach of this agreement. This obligation does not cover losses caused by Scrybe’s own unlawful conduct or negligence where law prohibits such allocation. Scrybe may assume control of a defense, subject to your lawful rights.

10.5 Severability and other terms

If part of this agreement cannot be enforced, the remaining provisions continue to the extent lawful. Failure to enforce one provision does not waive it. Electronic acceptance and notices have the effect permitted by law. This agreement and any applicable terms presented before a purchase constitute the agreement for that service, subject to separately signed agreements. Scrybe may assign this agreement as part of a lawful business transfer; you may not assign account access without consent. Neither account creation nor creator participation creates employment, partnership or agency. Payment, rights, dispute and other provisions survive closure only insofar as necessary to carry out their purpose. Events beyond reasonable control may excuse delay where applicable law allows, but not nonwaivable refund or consumer obligations.

11. Contact and notices

Scrybe contracting entity: Scrybe Inc.

Mailing address: 21227 E Swan Dr., Queen Creek, AZ 85142

Telephone: (480) 712-6747

General support: info@scrybestreaming.com

Legal notices and arbitration opt-outs: support@scrybestreaming.com

Safety and intimate-image requests: techissues@scrybestreaming.com and https://scrybestreaming.com/report

Copyright contact: Torrence Burnett, Head of Legal for Scrybe Streaming; 21227 E Swan Dr., Queen Creek, AZ 85142; (480) 712-6747; DMCA@scrybestreaming.com

California residents. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.